ABOUT
To help organizations build premier experiences for their customers, employees and shareholders while achieving scale, efficiency, and higher revenues.
We envision a world where every business's competitive edge lives within and across the company, not in the software and tools you purchase, or the heads of those employed.
Systems don't run themselves, neither does AI. The people inside your organization are what make a GTM motion hold — or fall apart. We design with your team in mind, not around them.
We tell you what's broken before we tell you what to build. We deliver honest findings, direct conversations, and recommendations that serve your business.
Every system we build is designed for you to own and run without us. We're not in the business of creating dependencies. A clean handoff, with your team capable and confident is what we strive to deliver.
We prescribe and develop solutions based on your needs, and based on your business archetype. Using the right software and glue, with the right processes helps unlock advantages your competitors will struggle to overcome. Your market, your team, and your stage are specific. The system we build for you should be too.
They are fragile, yet flexible. Some pop before they have a chance to float. Others grow, float, consume other bubbles, and continue on wayward tides of headwinds and tailwinds. All of those things – market shifts, new competitors, leadership changes, acquisitions that don't integrate cleanly, and poor decisions – reverberate along your business bubble, giving you opportunity or risking the stability of your bubble.
Every business is becoming a “black box.” It’s our belief that we’re entering a new stage of business evolution and growth. In the past, competitive edge was obtainable through resource accessibility, enterprise software and tools, and cash. Today, those things have materially shifted. The cost to build is going to zero, even if it’s not there yet. Old-world advantages have become commonplace – making differentiation impossible. Your competitive edge now resides in proprietary operating systems that are built to support your strengths, isolate your weaknesses, and accelerate your ability to deliver phenomenal outcomes to your customers – without your competitors clueing in to how you’re doing it.
Businesses have always been bubbles – they’re now becoming black bubbles.
Founder, Black Bubble
For as long as he can remember, Josh has been drawn to the broken thing in the room. Not to complain about it — to figure out what's wrong, fix it, and move on to the next one. In every role, every company, every team, the pattern was the same: diagnose the problem nobody wanted to name, build the system to fix it, and hand it off to the people who'd run it after him.
It just so happened that he was also good at selling. That combination — natural problem-solver who could carry a number — set the path: 13 years inside PE-backed HealthTech companies, scaling revenue, building teams, and constructing the operational infrastructure that made growth possible.
Black Bubble exists because consulting is the logical extension of that pattern. As an operator inside one company, you solve one company's problems. As a consultant, you solve them for many. The work is the same. The reach is larger.
30 minutes. No deck. Just a direct conversation about your business and what it needs next.
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